POTTERS RESORTS
Activities Instructor – Flex Position
This role is based at Hopton-on-Sea, NORFOLK, NR31 9BX
Are you looking for the next step in your career?
Here at Potters Resorts, we have been awarded 5 Stars for the last 21 consecutive years – a fabulous achievement… and a large part of that success is down to our amazing team members.
We have some fantastic opportunities available right now for team players with brilliant interpersonal skills, bundles of energy, endless enthusiasm, and the ability to go the extra mile every day.
We have great opportunities for development and progression across the Resort, and we support our team in their future career aspirations.
The atmosphere on Resort is lively, fast-paced and exciting, and no two days are ever the same – so what are you waiting for?
As part of our team, we will offer you…
- Free use of Palms Health & Fitness - Gym and Swimming Pool
- 30% Discount on products in the shop
- Discounted holidays for you and your family at both our Hopton-on-Sea and Five Lakes Resorts
- Free Team Lunch available daily
- An all-year-round position (not seasonal)
- Free Parking and on the main Bus Route
- Cycle to Work Scheme
- 10% Discount off all products and treatments within Aphrodite Beauty Salon
- Opportunities to learn and develop across the Resort with Potters Development Academy. Including the Trainee Manager Programme, Pathway to Success and Apprenticeship
- Discounted Tickets for you and family or friends to join us for a drinks-all-inclusive ‘Evening of Entertainment’ on Resort
- Free access to our Employee Assistance and Wellbeing Programmes. Including advice and support with health checks, access to GP’s, mental health support and counselling
About the Activities Instructor Role;
- Supporting the Activities Manager to ensure the smooth running of our busy activities programme for our resident guests with the ultimate aim of delivering FUN!
- Activities include anything from: Rifle Shooting, Segways, Rally Karts, Giants Swing, Assault Course, Darts, Golf, Snooker, Table Tennis … to name but a few!
- The ability to entertain, coach, and supervise the safe running of each activity ensuring that the guests receive our Five-Star customer service standards at all times
- Ensuring all activities are safely operated whilst ensuring maximum fun!
- Promote a culture of efficiency and dedication within the team, with a strong emphasis on attention to detail
- Problem-solving skills with the ability to react quickly and efficiently in dealing with the daily needs and challenges of the running a full and demanding programme
- To have exceptional standards with relation to customer service, teamwork, health & safety, and team happiness and wellbeing
- A willingness to learn and receive training to keep up to date with any new activities.
- Due to the nature of this role a DBS check will be required.
You will take personal pride in;
- Being approachable and supportive to all activities team members
- Having a keen eye and strong attention to detail
- Being pro-active and leading by example
- Having excellent organisational and motivational skills
- Taking responsibility for your own personal and professional development
- Building a rapport with our guests and helping them to feel welcome and enjoy their stay
- Promoting teamwork by establishing strong working relationships with those around you, by treating your colleagues with respect
Previous experience in an activity role is advantageous but not essential.
Hours of work:
This is a ‘flex’ position; shifts will primarily be at weekends and during school holidays.
(Potters Resorts is open all year-round including bank holidays, Christmas, Easter and New Year breaks)
Activities run between 9am – 5.15pm
All straight shifts around the needs of the business (occasional evenings may be required during peak breaks)
To start the next step of your journey with us – apply now! We look forward to hearing from you.
Immediate start for the right candidate
Potters Resorts is an equal opportunities employer. We will consider all qualified candidates without regard to age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.