Great Yarmouth, Norfolk, United Kingdom
Dependent upon experience
BARS SUPERVISOR ~ POTTERS RESORT
Open 365 days a year and located on the East Coast close near to the busy holiday destination of Great Yarmouth, Potters Resort prides itself on being the first Holiday Resort in the industry to be awarded a 5 star rating, an accolade which we have now held consistently for 19 years!
What is it like to work at Potters Resort?
With any role here at the resort, whether front of house or behind the scenes, we all work together to ensure each and every day our company vision of ‘To Entertain’ is at the forefront of what we do.
Our foundations are built upon the delivery of exceptional customer service, and today, the Potter family are ably assisted by 400 team members offering the highest staff to guest ratio in the industry. It is therefore no surprise that when recruiting, we look for those who are passionate about delivering a 5 star standard, have the ability to engage and interact with our guests, and ultimately love hospitality as much as we do!
Have you got what it takes join our Bars Management Team?
If yes, what can we offer you ….?
Post pandemic we hope to get back to offering all the exciting benefits that our team enjoyed, including; Team Dinners, Annual Awards Gala Dinner, Social events, spring & summer parties, In-house workshops, Reward & Recognition days for your Department to enjoy, team sporting events, inter-departmental team challenges, and many more!
About the role:
As a Bars Supervisor you will be reporting to the Bars Manager, supporting the smooth running of the busy Bar operation. We operate 5 Bars across the Resort, in addition to 2 outdoor Bar locations that we run during the summertime. With the Bars opening from 9 a.m. through to 2 a.m. and with our Guests enjoying our new ‘All Inclusive’ experience, we are looking for someone who has the ability to work under pressure, yet remain calm and professional whilst maintaining the highest standards of service to create a memorable experience for our Guests.
This is a full time position, working circa 44 hours per week, 5 days out of 7. Due to the nature of the operation, the hours of work will vary and will include weekends, evenings and bank holidays on a rota basis around the needs of the business. Although we require a flexible and adaptable approach towards the shift patterns, we also strongly encourage and support a healthy work life balance.
In addition to the above, a key responsibility of this role will be to provide support to the Resort undertaking the role of Duty Manager. As a Duty Manager you will be responsible for dealing with and actioning any Guest complaints, queries and concerns to taking the lead in any emergency situations.
About You - Key skills and experience:
If you are looking for an opportunity to progress and join a market leading Holiday Resort then this is your chance!
Closing Date: 30th April 2021