Great Yarmouth, Norfolk, United Kingdom
BARS SUPERVISOR ~ POTTERS RESORT
If you’re good at what you do, you can work anywhere. If you’re the best at what you do, come and work here at Potters Resort.
As the UK’s Only All Inclusive Resort, we are looking to welcome team players with brilliant interpersonal skills, bundles of energy and enthusiasm, and the ability to go the extra mile every day.
If you have a natural ability to build a rapport with our lovely guests and put a smile on their face that stays with them throughout their stay, which in turn makes you leave work smiling, then you could be just the person we are looking for. We know that it’s a great feeling knowing you’ve made a positive impact on our guests and we want you to feel that too.
With great perks such as free use of our state-of-the-art gym and pool, you will benefit from the Cycle2Work scheme, Employee Wellness Programme, a well established Pension Scheme, Life Insurance, plus regular fun team events and Resort Employee Award Schemes.
To ensure you have full knowledge of our Resort Customer Service Standards and Bar Operational Standards, we'll ensure you are trained by the best and you’ll receive continued training, support and personal development throughout your career with us.
Our super friendly, guest focused, team will make you feel welcome, cared for and a part of the team.
We are looking for two Bar Supervisors …. Have you got what it takes join our Bars Management Team?
About the role:
As one of our Bars Supervisors you will be reporting to the Bars Manager, supporting the smooth running of the busy Bar operation.
We operate 5 Bars across the Resort, in addition to 2 outdoor Bar locations that we run during the summertime. With the Bars opening from 9 a.m. through to 2 a.m. and with our Guests enjoying our new ‘All Inclusive’ experience, we are looking for someone who has the ability to work under pressure, yet remain calm and professional whilst maintaining the highest standards of service to create a memorable experience for our Guests.
In addition to the above, a key responsibility of this role will be to provide support to the Resort undertaking the role of Duty Manager. As a Duty Manager you will be responsible for dealing with and actioning any Guest complaints, queries and concerns to taking the lead in any emergency situations.
About You - Key skills and experience:
These are full time positions, working circa 44 hours per week, 5 days out of 7. Due to the nature of the operation, the hours of work will vary and will include weekends, evenings and bank holidays on a rota basis around the needs of the business. Although we require a flexible and adaptable approach towards the shift patterns, we also strongly encourage and support a healthy work life balance.
If you are looking for an opportunity to progress and join a market leading Holiday Resort then this is your chance!
Closing Date: 25th June 2021